Refund

Refund Policy

Goose Creek organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to gosecrzlcandle.shop.

Details from Goose Creek on support
For Goose Creek customers at gosecrzlcandle.shop, this section explains support. For return or exchange assistance, contact Support@Gosecrzlcandle.shop or 7144964836.

What Goose Creek customers should know about exceptions
Goose Creek publishes this exceptions guidance for customers using gosecrzlcandle.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Goose Creek customers should know about condition of returns
Goose Creek publishes this condition of returns guidance for customers using gosecrzlcandle.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Goose Creek: order problems
This order problems section covers orders and visits through gosecrzlcandle.shop for Goose Creek. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Goose Creek handles refund timing
The following refund timing guidance applies to the Goose Creek storefront at gosecrzlcandle.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Goose Creek handles eligibility
Goose Creek publishes this eligibility guidance for customers using gosecrzlcandle.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Goose Creek handles starting a request
Goose Creek publishes this starting a request guidance for customers using gosecrzlcandle.shop. To start a return or exchange, contact us at Support@Gosecrzlcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrzlcandle.shop
Phone: 7144964836
Physical address: 2974 N 13th St, Kansas City, Kansas, 66104, United States